Unable to file question to ncsoft to retrieve the account - Guild Wars Forums

Raven Wing · May 20, 2009, 07:28 PM // 19:28

Hi all

I have been trying to retrieve my ncsoft account so I can get that free storage pane. I got to the place to submit a question to their support, and carefylly fill in all data in the form.
When I try submitting it I get the following error message:

Parse error: syntax error, unexpected '<' in /cgi-bin/ncsoft.cfg/scripts/enduser/ask_submit.php on line 117

I am not a programmer, it is gibberish to me.

Can anybody tell if Im doing something wrong or if there is a bug or error of a kind by ncsoft?

rick1027 · May 20, 2009, 09:54 PM // 21:54

looks like an error on their part id go back and try again. one of those database errors that happens from now and then

Raven Wing · May 20, 2009, 10:10 PM // 22:10

I just tried again. Same error.
I heard about all the trouble when the free pane was issued, so I decided to wait...and then almost forgot about it.
And still trouble. I could say a lot of stuff about what I mean about the way they treat their customers....and they do this to make people purchase stuff on that site??? LOL what a joke...

Raven Wing · May 21, 2009, 04:45 PM // 16:45

I cleared cach and made another try. Same error.

I would appreciate very much if somebody can confirm that there is a error on the NCsoft site so I can know if I am doing something wrong or if I just have to wait for them to fix.

Raven Wing · May 22, 2009, 12:20 PM // 12:20

I finally got through, you may close this.

May 20, 2009, 07:28 PM // 19:28	#1
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	Unable to file question to ncsoft to retrieve the account Hi all I have been trying to retrieve my ncsoft account so I can get that free storage pane. I got to the place to submit a question to their support, and carefylly fill in all data in the form. When I try submitting it I get the following error message: Parse error: syntax error, unexpected '<' in /cgi-bin/ncsoft.cfg/scripts/enduser/ask_submit.php on line 117 I am not a programmer, it is gibberish to me. Can anybody tell if Im doing something wrong or if there is a bug or error of a kind by ncsoft?

May 20, 2009, 09:54 PM // 21:54	#2
rick1027 Jungle Guide Join Date: Apr 2006 Profession: W/R	looks like an error on their part id go back and try again. one of those database errors that happens from now and then

May 20, 2009, 10:10 PM // 22:10	#3
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	I just tried again. Same error. I heard about all the trouble when the free pane was issued, so I decided to wait...and then almost forgot about it. And still trouble. I could say a lot of stuff about what I mean about the way they treat their customers....and they do this to make people purchase stuff on that site??? LOL what a joke...

May 21, 2009, 04:45 PM // 16:45	#4
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	I cleared cach and made another try. Same error. I would appreciate very much if somebody can confirm that there is a error on the NCsoft site so I can know if I am doing something wrong or if I just have to wait for them to fix.

May 22, 2009, 12:20 PM // 12:20	#5
Raven Wing Jungle Guide Join Date: Nov 2005 Guild: The Imperial Guards of Istan [TIGI] Profession: N/	I finally got through, you may close this.